Remote Desktop Connection is a program included with most Microsoft operating systems that allows you to make a connection to your server. This connection allows you to access your server directly from a remote location, as if you were sitting in front of the machine. There are also a few programs for the Mac operating system as well.
Make sure you entered your IP address into the firewall for remote access before attempting to connect with Remote Desktop.
You should use the IP assigned to you to connect to your Cloud Server
and you should use your main administrative user.
Your Windows server connection times out after 15 minutes of inactivity. If you plan to access your server again soon using RDC, remember to log off instead of simply closing the window. If you close the window, you must wait five minutes before you can log in to your server again. To log off of your server using RDC, select Start > Log Off in the Remote Desktop window.